Information collected includes personal information provided in contact enquiries, purchases, or when an individual subscribes to our email list. We require your e-mail address at a minimum, however, in some cases we also ask for additional information to help us better service you and fulfill your request. We do not collect any personal information that you do not expressly provide.
We value your privacy, and want to give you more control over how we collect your personal data. We will not sell, rent, or share your personal information to any third party for marketing purposes without your consent.
This policy sets out how we will collect, use, disclose and protect your personal information.
We collect personal information about you: • When you provide that personal information to us, including via the website and any related service, through any registration or subscription process, through any contact with us (e.g. telephone call or email), or when you buy or use our services and products or from third parties where you have authorized this or the information is publicly available. If possible, we will collect personal information from you directly. • When you visit this website we collect anonymous information such as your IP address or domain name to analyze site traffic for “visits” but this information is not tied to a given user’s personal information. This information is collected and stored via Google Analytics.
We will use your personal information: • to verify your identity • to provide services and products to you • to market our services and products to you, including contacting you electronically (e.g. by phone, text or email for this purpose) • to improve the services and products that we provide to you • to undertake credit checks of you (if necessary) • to bill you and to collect money that you owe us, including authorising and processing credit card transactions • to respond to communications from you, including a complaint • to conduct research and statistical analysis (on an anonymised basis) • to protect and/or enforce our legal rights and interests, including defending any claim • for any other purpose authorised by you or the Act.
We endeavour to limit the transfer of your personal information to only that information that pertains to the service being provided by the third party.
We may disclose your personal information to: • any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products • other third parties (for anonymised statistical information) • a person who can require us to supply your personal information (e.g. a regulatory authority) • any other person authorised by the Act or another law (e.g. a law enforcement agency) • any other person authorised by you. Note: A business that supports our services and products may be located outside India. This may mean your personal information is held and processed outside India.
We will take reasonable steps to keep your personal information safe from loss, unauthorized activity, or other misuse.
You have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at email@example.com. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).
We may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.